If you are a professional in the home care industry, this surely isn’t the first time you have come across Electronic Visit Verification(EVV) in your reading material. However, have you ever wondered what it means for you and your home care agency? You will find the answers below!
What Is EVV All About?
It all started back in December of 2016 when the 21st Century Cures Act was enacted by the 114th US Congress. According to this act, it became mandatory for the states to implement EVV for Home Health Care Services and Personal Care Services by January 1, 2019, and 2023. This revolutionary act aims to improve care quality and alleviate fraudulent personal care services through the implementation of Electronic Visit Verification systems.
What Does the EVV System Do?
Simply put, Electronic Visit Verification allows you to provide accurate documentation as well as clock in and out services. Its goal is to automate the information collection process, so one can keep better track of time, attendance, and care plan details. It all happens in real-time to avoid gaps in care throughout the scheduled service plan. Everything is verified — the date, location, duration, provider, and receiver of the service.
Why Is It Efficient
Having EVV features integrated within the framework of your home care private duty software means you have a functional solution to capturing and tracking data. The technology used in EVV systems enables you to use them with and without access to a cellular or wireless connection. Patients can confirm that the concerned folks delivered service with their signature, and, in general, there is a highly controlled access to client-sensitive data.
What’s in It for Home Care Agencies?
➢ Better real-time communication between caregivers and agencies
➢ Faster and more reliable point-of-care documentation
➢ Receive no-show alerts in case of missed house visits
➢ Access important information whenever you need it for better service delivery
➢ Receive confirmation texts of a visit’s start and end time
➢ Restrict certain features when a budget has been exceeded
➢ Get budget, schedule, and authorization reports
➢ Receive alerts regarding training, licenses, and more
States and Agencies Implement EVV Differently
Why is that the case? The now-famous 21st Century Cures Act allows states to implement an Electronic Visit Verification(EVV) model of their choosing as long as it meets a set of minimum requirements. Some states have selected the “Closed Model” while others have opted for the “Open Model.”
The 21st Century Cures Act is a move toward increased transparency in the way home health care and personal care services are provided, recorded, and regulated. It is supposed to serve as a bridge between home care agencies and caregivers, on one side, as well as between caregivers and patients, on the other. The Clock ins and outs are made more accurate, verification of service and budgeting are made so much easier and reliable. No matter what kind of software your agency is using, you should make sure it has the respective EVV features included.